Encountering Hesitancy Among Patients to Attend Medical Visits

Offering combination services at all upcoming patient appointments may help get patients to come in for visits amid COVID-19. If you can combine well care checks or immunizations with appointments for asthma, ADHD or acute ill visits, patients may see more value and appreciate not having to come in multiple times. Identifying the safety measures in place at your office is also important to encourage hesitant families to make necessary appointments. Remember, combination appointments are now reimbursed at 100% for both the well and E/M visit for patients enrolled in a Medicaid managed care plan (see below).

If you would like lists of your patients who are on an asthma, ADHD or contraceptive medication or patients who are non-compliant for well care, please email the Quality Improvement Team at PFKProRelations@NationwideChildrens.org.



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