This past month CareSource has published updates on events and policy changes impacting their organizations.
- Provider Alternative Format Request: Providers can now see whether their CareSource members have requested an alternate format for communications when they check the member’s eligibility. This information can be found on the Provider Portal under the member eligibility screen. Alternative format options include braille, sign, large print, audio CD or verbal. If no alternative format has been requested, the field will be blank. Click here to view the full update