AmeriHealth Caritas:

Beginning August 2025, a more streamlined process allowing providers to respond to overpayment letters electronically will be available.

AmeriHealth Caritas Ohio is pleased to announce that providers will soon be able to approve or dispute claims overpayments and submit supporting documentation electronically in real-time through NaviNet. This new functionality is being introduced to provide a more efficient way to respond to overpayment letters. It will help reduce the need to mail written correspondence and minimize response times.